great customer support. very versatile options for categorizing products, varying tax rates, and employee pass-codes for controlling levels of access to edit your database. also great options to print, export, and email end of the day, month, and year report and search sales by category, date, or specific item. you can tell this app was designed by people with retail business backgrounds. i would like to see an option to turn off printing while still allowing the cash draw to open automatically after a transaction. that said, the customized logo and message options on the receipt designer is great. wonderful app.